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Find Your Serial Number

Select your device to see where to find the serial number needed to activate it.

JourneyGo 5G requires manual serial number entry.
QR codes cannot be used to activate this device.
Packaging QR codes are not serial-number QR codes. They cannot be used to scan the serial number for activation.
Need help? 1-800-960-6934
Device photo
Look for the label marked SN or S/N, not IMEI or ICCID. Pinch to zoom on mobile where supported.