Frequently Asked Questions
Are there any fees other than my monthly bill for service?
When does my 30 days of service begin?
What if I don’t use all of my data, do I get to keep it for the next month?
I am only going on vacation for 2 weeks can I only pay for partial service?
What if I like to watch movies on Netflix, won’t that use up my data quickly?
Do I get any discounts for setting up Auto-pay?
I ordered equipment online but it hasn’t shipped yet?
How will the charges show up on my bill?
How do I make changes to my plan? (Upgrade my package, credit card, billing address, etc.)
Samsung Galaxy Tab E
How do I put in my SIM Card?
How do I turn on the hotspot?
How do I connect a device to my mobile hotspot?
How do I change the hotspot password?
How do I configure my hotspot?
How do I download Apps?
Still have questions?Contact Us